Wholesale Information

HOW TO ORDER:

If you're a licensed reseller, you can send us an email with a list of SKUs or product names, and quantities of the products you wish to purchase. Upon receiving your order, we will send you a digital invoice for the total charges with shipping.  We will also need a copy of your reseller's permit. 

STOCK:

If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can adjust your invoice based on stock.

WHOLESALE PRICING:

All prices are listed in US dollars. Please refer to the Wholesale Linesheet pdf file for the most up to date pricing information.  We will cover 50% of the shipping costs for any domestic orders over $1000.  We cover the cost of postal insurance for any shipments through USPS.

OPENING ORDERS:

A minimum order of $300 is required on opening orders.  Initial orders for new accounts must be paid for before items are shipped out. We will contact you with your order total and a digital invoice.

RE-ORDERS:

$100 minimum order is required for re-orders. If you are one of our returning vendors and wish to pay within 14 days of your order, let us know and we will update your invoice. Late payments are subject to a 5% late fee for every 14 days past due.

CHANGES TO ORDERS:

Any changes or cancellation to orders must be emailed to support@portmanteauhome.com within 48 hours.

METHOD OF PAYMENT:

Payments through Zelle, Paypal, credit cards and checks are all accepted forms of payment. 

DELIVERY & SHIPPING:

Though your shipment will likely go out sooner, please allow up to 1-3 weeks for your order to ship. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges.

NATURE OF HANDMADE PRODUCTS:

All of our products are handmade. Due to the nature of our production method, each product may vary slightly.

DAMAGES / DEFECTS:

Please inspect all shipments immediately upon arrival. Please contact Scout & Whistle at support@portmanteauhome.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

RETURNS / EXCHANGES:

Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.

CONSIGNMENT:

Please email us at support@portmanteauhome.com if you'd like to discuss consignment opportunities. 

Thank you!